Terms and Conditions
These terms cover the Lumora website (withlumora.app) and the Lumora app. Lumora is a soft ambient presence product for friends and couples: intentional presence pulses, not chat. By using Lumora you agree to these terms and our Privacy Policy.
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Who may use Lumora
- You must be at least 16 (or older if your local law requires it).
- You must be able to form a binding contract under the laws of England and Wales.
- Invite only people who want to share this quiet kind of presence.
What Lumora is (and is not)
Lumora lets people in a private circle share a quiet presence signal. It is not a messaging app, social network, emergency service, or medical device. Do not rely on it for urgent or safety-critical communication.
Data and privacy
We do not collect anything we do not need, and we do not store anything we do not need. We are not building a product around keeping unnecessary history or selling data. See the Privacy Policy for details.
Acceptable use
Please use Lumora kindly. You must not:
- Harass, stalk, threaten, or abuse anyone.
- Send pulses or invites to coerce, frighten, or spam people.
- Try to break security or access other people’s accounts or circles.
- Use Lumora for unlawful activity under UK law.
We may suspend or end access if we reasonably believe these rules are broken.
Service changes
Features may change as the product grows. Deep links such as lumora:// open the app when installed. App stores and other third-party platforms have their own terms.
Intellectual property
Lumora branding, site design, and software are protected by applicable IP laws. Use them only as needed to use the service, or with written permission.
Liability
Nothing in these terms excludes or limits liability that cannot be excluded under UK law (including for death or personal injury caused by negligence, or fraud). Subject to that, we are not liable for indirect or consequential loss arising from your use of Lumora, except where UK law says otherwise. If you are a UK consumer, your statutory rights remain unaffected.
Ending use
You may stop using Lumora at any time. We may suspend or end access with reasonable notice where practicable, or immediately for serious misuse or legal risk.
Changes to these terms
If these terms change, we will update this page and the date above. Continued use after changes are posted means you accept the updated terms, except where UK consumer law requires a different approach.
Governing law
These terms are governed by the laws of England and Wales. Courts of England and Wales have jurisdiction, without affecting any mandatory consumer protections that apply where you live in the UK.